You can reach our North York store by phone, email, or through the contact form on this page. For faster service, include your order number if you’re contacting us about delivery, pickup, or payment support.

Yes. We offer pickup at our 1230 Sheppard Ave W location and delivery within a 5KM radius, including York University, Downsview, and surrounding M3J and M3H postal codes. Express delivery options are available during operating hours.

We accept debit, approved online payment methods, and cash on pickup. Payment options are displayed at checkout for pickup and delivery orders.

All customers must be 19+ with valid government-issued photo ID. For faster checkout, you can upload your ID securely in your member portal. ID must still be presented at pickup or delivery for verification.

If you experience a problem with your order, contact us within 24 hours with your receipt and order details. Due to cannabis regulations, all sales are final unless the product is defective. Our team will review and assist promptly.